inbound call center services
Outsource Inbound Call Center Services
Having an efficient and prompt inbound customer care is as important as having a great product or service. If lately you have been unable to meet the grueling demands of customer support in-house, why not consider outsourcing inbound customer support to Exalt BPO?
We are a well-established and reputed outsourcing company, which has handled inbound customer service operations of several global organizations, across a wide range of domains over the years.
Exalt bpo's Inbound Call Center Services
- Charge back handling services.
- Customer services.
- Direct Mail/TV Response.
- Email Management Services.
- Help Desk Solutions.
- Insurance Claim Processing Services.
- Job Dispatch Services.
- Online Customer Support.
- Payment Collection Services.
- Subscription Services.
- Virtual Receptionist Services.
- Consumer Response.
- Dealer Locators and Referral Services.
- Directory Inquiry Services.
- Inbound Sales.
- IVR Services.
- Medical Answering Services.
- Rebate Processing Services.
- Sales Lead Qualification and Closure
- Scheduling sales demos services
- Toll Free Response / Toll Free Services
- Technical Support
Why Choose us Over Other Service Providers?
-Professional Call Agents:
Our inbound call center agents have the required experience, skills, knowledge and technical know-how to handle any type of inbound customer support service and technical support.
We have advanced reporting and market testing abilities that provide you the needed edge in the domain. Our improved market coverage, quick responses to market conditions, expertise in account management and remote call monitoring features set us above other customer support vendors.
We can provide your company with 24/7 inbound call center services throughout the year, so you can always be sure that your customers’ calls will be answered—even on weekends and holidays.
-Assured Customer Satisfaction:
With our specially trained inbound support agents managing your customer relationships and answering queries on the very first ring, you can be sure of complete customer satisfaction, increased customer loyalty and better customer retention.